How To File PAN Card-Related Complaints?

Pan Card

Ravi receives his PAN card and notices that his name is spelt ‘Ravy’ on it. Even though it may seem like a minor mistake, if left unchecked, such an error can have far-reaching effects on Ravi in the future. Under such a circumstance, he needs to file a complaint and rectify the error immediately.

Listed below is all you need to know about PAN card-related complaints, along with extensive information on how you can file them. However, before that, you should know about some common PAN card errors.

Types of Pan Card Errors

The following are some of the most frequent errors that you can see on PAN cards: 

Wrong photograph

If your PAN card arrives with someone else’s photo, report the same to the authorities immediately.

Incorrect name

A PAN card is one of the most important identity documents of an individual. Therefore, if your name is spelt wrong or completely incorrect, you must take steps to rectify it at once.

PAN card fails to arrive

After the successful verification of your PAN card application, the Income Tax Department mails the same to your provided address. However, in rare instances, the card can fail to arrive or may reach a different address. Filing a complaint is crucial when such a thing happens.

You fail to receive a PAN card

In other situations, the cardholder may be at fault. If he/she misses the card’s delivery, it is sent back to the IT Department. Reach out to the authorities to retrieve the PAN card.

Miscellaneous mistakes

Apart from the aforementioned mistakes, other details on the card can be wrong as well. Check your father’s name, date of birth and other information on your card to rule out such errors. 

Also read: How To Submit PAN Grievances?

Steps to File PAN Card Complaints

An individual can opt for one of three distinct methods to file a PAN card related complaint. Two of these are online procedures, while one is offline.

1. Submit PAN Card Complaint Offline 

The offline process involves calling and reporting your complaint. Here are the numbers where you can place such a call.

• NSDL Call Centre – +912027218080
• IT Department Help Desk – 18001801961

You can also choose to drop a mail explaining the nature of your complaint at ask@incometaxindia.gov.in.

2. Using TIN NSDL Portal

To file complaints using this particular online portal, follow the steps mentioned below:

Step 1

Visit the TIN NSDL official website.

Step 2

Navigate to the customer care section of this portal.

Step 3

From the drop-down menu, choose Queries/Complaints.

Step 4

Under complaints, fill up a form conveying your issue.

Step 5

Complete CAPTCHA code verification and submit your complaint.

However, this is not the only online process available to you for filing PAN card complaints online.

3. Using the Official Income Tax Website

You can file a complaint using the IT Department’s website by following the process outlined below:

Step 1

Visit the Income Tax website.

Step 2

Find a section marked ‘Taxpayer Services’ and click on it.

Step 3

On the page that opens, find the PAN Grievances option and click on it.

Step 4

On the following page, fill up necessary PAN details and then proceed to outline the nature of your complaint.

Step 5

After double-checking all details, submit your application.

Checking the Status of PAN Card Complaint

You can only check the status of a complaint you filed online. The detailed process is mentioned below:

Step 1

Visit either the TIN NSDL or Income Tax website, whichever you used to file the grievance.

Step 2

Once there, use your complaint number and PAN card number to retrieve the status.

Also read: PAN Card Rejection: What Are The Causes And How To Avoid It?

Final Word

Mistakes on a PAN card are not altogether an uncommon phenomenon. However, a PAN is highly important for income tax return filing and in general. If you notice such errors on your card after it arrives, make sure you notify the authorities at once. Following the procedures mentioned above can help resolve such errors efficiently.

Frequently Asked Questions 

Before you go…

• Looking for instant 🚀 personal loans 24*7 anywhere, anytime? Get personal loans up to ₹20 lakh starting at 9.9% p.a. Install the Navi app now!!
• Or, maybe you’re looking to buy that house you’ve been eyeing 🏠 and you need a loan of up to ₹5 crore. Install the Navi app now and get instant in-principle approval right away! Interest rates starting at 7.89% p.a.
• How about an affordable health insurance policy👨‍⚕️ starting at a monthly premium of just ₹235? Install the Navi app now and get your policy in under 2 minutes.
• Instead, want to put your savings into action and kick-start your investment journey 💸 But don’t have time to do research. Invest now with Navi Nifty 50 Index Fund, sit back, and earn from the top 50 companies.

Disclaimer: Mutual Fund investments are subject to market risks, read all scheme-related documents carefully.

This article has been prepared on the basis of internal data, publicly available information and other sources believed to be reliable. The information contained in this article is for general purposes only and not a complete disclosure of every material fact. It should not be construed as investment advice to any party. The article does not warrant the completeness or accuracy of the information, and disclaims all liabilities, losses and damages arising out of the use of this information. Readers shall be fully liable/responsible for any decision taken on the basis of this article.