Unique Identification Authority Of India (UIDAI): Services and Regional Offices

To eliminate fake identities and ensure confidentiality of personal information, the Government of India introduced the Aadhaar card. Under Aadhaar Act, 2016, the Unique Identification Authority (UIDAI) of India was set up to issue this identification document and its 12-digit Unique Identification Number. 

UIDAI is a statutory authority headquartered in New Delhi that maintains and manages all stages of the Aadhaar card life cycle. It makes policies, collects verifiable biometric and demographic data, issues Aadhaar, and maintains a record of all cardholders. 

Latest Update

UIDAI recently announced that people, whose Aadhaar cards were issued more than 10 years ago, can update their demographic details on myAadhaar portal for FREE from 15th March, 2023 to 30th June, 2023.

Objectives and Vision of UIDAI

The government set up UIDAI to issue 12-digit unique identification numbers for the following objectives: 

1. To allocate a unique number to all residents that would provide a unique identity to all citizens
2. Eliminate duplicate, or fake identities and impersonation. 
3. Establish a system that would make it more efficient and cost-effective to verify and authenticate information of all cardholders. 

Thus, UIDAI’s vision is to equip all Indians with a unique identity and provide a digital platform to facilitate hassle-free verification of their identities anywhere and anytime. 

Mission of UIDAI

The government established UIDAI with a mission to fulfil the following goals:

• To create policies, procedures and a system through which Aadhaar card enrolment, issuance, authentication and updates will be made possible. 
• Ensuring that all details provided by the cardholders remain confidential and secure.
• Providing transparent and efficient governance while delivering subsidies and benefits to cardholders. 
• Ensuring that all individuals and agencies comply with the Aadhaar Act. 
• Providing an effective platform to attract public and private agencies to link themselves with Aadhaar. 
• Ensuring the scalability, resilience and availability of technology infrastructure.
• To build a sustainable organisation that can carry forward the core values of UIDAI in the long term. 

Core Values

UIDAI believes in the following core values:

• Providing efficient and transparent governance 
• Commitment to building an inclusive nation
• Valuing integrity 
• Pursuing a collaborative approach and valuing UIDAI’s partners
• Always focus on making quality improvements and continuously learning 
• Attempt to provide residents with excellent services 
• Providing a platform to partners on which they can innovate 

Functions of UIDAI

UIDAI is an administrative body that devises various schemes and policies to maximise benefits provided to Aadhaar cardholders. Some of the key functions of UIDAI are as follows:

• It establishes a firm standard regarding the enrolment and authentication process. 
• UIDAI issues a unique identity number (UID) to residents and operates the database that consists of biometric and demographic details of cardholders. 
• It provides an online platform to residents for pre-registration of Aadhaar. 
• UIDAI provides an online platform for users to check their Aadhaar card status after enrolling. 
• It manages and constantly updates its database after each enrollment. 
• UIDAI ensures the effective implementation of all UID schemes and policies. 
• It develops new schemes and policies depending on the needs of the Indian population. 
• It tries to make the enrollment process straightforward and helps users during this process and after its completion.
• UIDAI links its database consisting of information of individuals with a database of its partnering agencies. 

Also Read: How To Download an Aadhaar Card?

Various Services Offered by UIDAI

On UIDAI’s online portal, you can avail these services:

1. Enrolment services

1. Locate all enrolment centres around you
2. Book an appointment to enrol for Aadhaar
3. Check your Aadhaar card status
4. Download E-Aadhaar
5. Retrieve your lost or forgotten Enrolment ID or UID
6. Order wallet-sized PVC card

2. Updating Aadhaar

1. Update Aadhaar card details online
2. Update Aadhaar card details at an enrolment/update centre
3. Check your update status 
4. View your Aadhaar update history 

3. Other services 

1. Temporarily lock or unlock your Aadhaar
2. Verify your Aadhaar number
3. Generate a 16-digit Virtual ID linked with Aadhaar
4. Verify your email or mobile number 
5. Check Aadhaar status and link bank account
6. File Aadhaar related complaints
7. Check the status of your complaint

List of UIDAI Regional Offices

There are eight regional offices of UIDAI across India, covering different states. 

Also Read: All You Need To Know About Aadhaar Card Correction Form

Agencies for Enrolling and Updating

UIDAI operates with a structural division to function effectively and fulfil its mission and vision. There are agencies and registrars within the ecosystem that perform different roles:

1. Registrars:

This is an entity that enrols individuals for Aadhaar and is authorised to do so by UIDAI. Registrars are usually State Government agencies or public sector undertakings. They are responsible for the roles and responsibilities assigned to them by UIDAI.

The role of registrars is to interact with residents, collect their information and register them for Aadhaar during their programmes and operations. They usually hire an enrolment agency. However, registrars can also undertake the entire enrolment process independently. 

2. Enrolment agency

This is an agency hired by the registrar after verification and evaluation. With the help of a supervisor or operator, an enrollment agency collects the biometric and demographic information of individuals.

Moreover, these agencies set up enrolment centres and are responsible for correcting and regularly updating the database. For successful Aadhaar generation, an enrolment agency gets paid by the registrar. 

Financial Division of UIDAI

The primary responsibility of the Finance & Accounts Division of UIDAI is to provide advice to the CEO of UIDAI on the financial implications of this body’s operations, schemes and policies.

Furthermore, this division engages in the following:

• Advising UIDAI on financial power delegation
• Budget preparation
• Payment of salary and allowances of UIDAI’s employees
• Payment of supplier’s bills
• Maintaining books of accounts and preparing financial statements
• Monitoring and controlling the expenditure in headquarters and regional offices
• Preparing an annual audit plan for every quarterly audit at the headquarters and regional offices

Final Word

UIDAI was founded in 2009 and was a part of the planning commission (NITI Aayog) before it became a statutory authority. Now, this body is fully responsible for Aadhaar enrolment, management and authentication of all UIDs issued. Valuing the confidentiality of all cardholders, UIDAI collects information of all residents and stores it in a centralised system to make the identification process straightforward. 

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Disclaimer

This article is solely for educational purposes. Navi doesn't take any responsibility for the information or claims made in the blog.

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