5 Common Problems With Aadhaar And Steps To Solve Them

Instances like receiving an Aadhaar card with inaccurate personal details, rejection of Aadhaar card application, etc., are pretty common. Considering how necessary this document is to carry out any kind of official work, such issues may disrupt the entire process. Fortunately, UIDAI has come up with its ‘grievance redressal system’ that helps cardholders to get rid of these problems. 

This article lists out the 5 common problems with Aadhaar card and how to solve them. Read on! 

5 Common Issues With Aadhaar Card & How To Rectify

What Happens If Aadhaar Card Application Is Rejected? 

It is the most common problem Indian residents face. Thankfully, you can solve this easily by following these steps:

• Step 1: Visit your nearest Aadhaar enrolment centre. Try to know why the application got rejected. In case the reason is due to lack of documentation, make sure you submit the required documents to fix this issue. Once that part is complete, you can expect an immediate response to your Aadhaar application request. 
• Step 2: In case you submit a new application, update the same and delete the old one.  

Also Read: All You Need To Know About Aadhaar Services Offered By UIDAI

What To Do If There’s A Mismatch Of Name In Aadhaar And PAN?

Linking Aadhaar with PAN is mandatory. However, if there’s a mismatch of name in Aadhaar and PAN, you can change the details either on Aadhaar or PAN. If you want to make the corrections in your Aadhaar card, you will have to visit your nearest Aadhaar enrolment centre for it. Make sure to provide the necessary documents and collect the acknowledgement slip after that. In case it is the PAN card data that requires modification, here are the steps you need to follow for making changes:

• Step 1: Visit the online portal of the Income Tax Department and collect the PAN correction form from there.
• Step 2: Here, you need to provide your first name, middle name and last name (as printed on the PAN). Next, you have to enter your full name as you want on your PAN card.
• Step 3: Apart from these, there are some additional details you will have to provide. Make sure to attach relevant documents and photographs once you enter such data.
• Step 4: Along with the PAN card update or correction form, you will have to submit the demand draft as well. 

You need to send all these to the official address of NSDL and wait for a few days to get the changes done.  

Also Read: How To Link PAN Card With Aadhaar: Online And Via SMS

What To Do If Aadhaar Card Is Misplaced Or Lost?

In case you lose such a vital document, you can use UIDAI’s ‘Reprint Aadhaar Card’ facility and get yourself a duplicate Aadhaar card that is considered equally valid. The process to obtain a duplicate Aadhaar card is mentioned below:

• Step 1: Go to the official website of UIDAI and tap on ‘Order Aadhaar Reprint’.
• Step 2: Here, you need to provide either your 16-digit virtual ID or 12-digit Aadhaar number along with a security CAPTCHA code.
• Step 3: After that, you will find a ‘Send OTP’ button. Once you click on it, you will receive a one-time password on your phone, which you will have to submit for authentication. 
• Step 4: You can check all the details in the ‘Aadhaar Preview’ section. If you find everything to be accurate, proceed to make the payment. You can use the internet banking facility or your credit/debit card to pay the required fee. 

Once done, you will receive an SRN which you can use to track your Aadhaar reprint status. 

What To Do If There’s An Error In Biometric Authentication?  

Biometric authentication is a step UIDAI carries out to check an applicant’s identity. It involves iris scan, fingerprint scan, etc. However, if you find any issues in your Aadhaar biometrics authentication, you can follow these steps to fix them:

• Step 1: Look for an Aadhaar enrolment centre near your vicinity and collect the Aadhaar update/enrolment form from there.
• Step 2: After filling out the form, you need to submit it along with supporting documents.
• Step 3: After that, you will have to go through the biometrics authentication process once again. After collecting the data, UIDAI will lock and update it in their database. 

Note that to make use of this service, you need to pay a nominal fee of Rs. 50. Apart from this issue, Aadhaar card holders also struggle with demographic errors in their documents. In this case, too, one has to visit an Aadhaar enrolment centre and take help from the UIDAI officials to fix it.   

What To Do If The Aadhaar Does Not Reach The Right Address?

In case your Aadhaar card has not been delivered to the right address, you can visit a nearby Aadhaar centre and provide your Enrolment number. You may also visit the UIDAI website and check your Aadhaar status. 

Final Word

Aadhaar card is an important document. If you have any problem with Aadhaar, get it rectified as soon as possible. The aforementioned solutions should help resolve most of your Aadhaar related issues. If you require further assistance, you can call the toll-free number of UIDAI – 1947. You can also drop a mail at help@uidai.gov.in.

Frequently Asked Questions 

1. What do you mean by a masked-Aadhaar?

It is a special form of the Aadhaar card where only the last four digits of the Aadhaar number is visible. The first 8 digits remain concealed. Masking your Aadhaar improves security and reduces the risk of fraudulent activities. 

2. What is the minimum age to apply for an Aadhaar card?

There are no minimum age restrictions when it comes to an Aadhaar application. Parents can choose to enrol their child for such a document as soon as he/she is born. Keep in mind that there is no maximum age limit for an Aadhaar application as well. 

3. How many days does it take for Aadhaar number generation after enrolment?

There is no fixed schedule when it comes to the generation of your Aadhaar number. However, in most cases, you will receive this document within 90 days of enrolment. You can also download e-Aadhaar card from the UIDAI website. 

4. Is it mandatory to provide my email or mobile number during Aadhaar enrolment?

UIDAI does not mandate a phone number or email ID for Aadhaar enrolment. Nevertheless, you should provide one or both of these details to ensure that you receive all your Aadhaar related updates. If these details change in the future, there are provisions to update the same. 

5. What documents do I need to apply for an Aadhaar?

In order to apply for your Aadhaar card, here are the documents you need to furnish:

• Identity proof documents, which include voter ID, PAN card, driving licence, etc. 
• Proof of date of birth documents
• Proof of relationship documents
• Address proof documents

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