Governance

List of Collection Agencies

List of collection agencies updated as on Jul 25, 2025 for Cash Loans

List of Terminated Collections agencies (Updated as of Jul 2025)

List of collection agencies updated as on July 01, 2025 for Home Loan

Fair Practice code

Fair Practice Code - Kannada

Fair Practice Code - Assamese

Fair Practice Code - Marathi

Fair Practice Code - Tamil

Fair Practice Code - Bengali

Fair Practice Code - Hindi

Fair Practice Code - Malayalam

Fair Practice Code - Punjabi

Fair Practice Code - Urdu

Fair Practice Code - Telugu

Fair Practice Code - Gujarati

Fair Practice Code - Odia

Fair Practice Code - English

Ombudsman Scheme

Salient Features of Ombudsman Scheme Hindi

Salient Features of Ombudsman Scheme Telugu

Salient Features of Ombudsman Scheme Assamese

Salient Features of Ombudsman Scheme Bengali

Salient Features of Ombudsman Scheme Gujarati

Salient Features of Ombudsman Scheme Kannada

Salient Features of Ombudsman Scheme Malayalam

Salient Features of Ombudsman Scheme Odia

Salient Features of Ombudsman Scheme Tamil

Salient Features of Ombudsman Scheme English

Salient Features of Ombudsman Scheme Marathi

Salient Features of Ombudsman Scheme Punjabi

Salient Features of Ombudsman Scheme_Malayalam

Integrated Ombudsman Scheme 2021

DLG Disclosures

DLG Disclosure 31 March 2024

DLG Disclosure 31 December 2023

DLG Disclosure 31 December 2024

DLG Disclosure 31 May 2025

DLG Disclosure 30 June 2025

Public Notices

PUBLIC NOTICE AND INVITATION FOR COUNTER BIDS FOR SALE OF NON-PERFORMING ASSETS (28 March 2023)

PUBLIC NOTICE AND INVITATION FOR COUNTER BIDS FOR SALE OF NON-PERFORMING ASSETS (3 August 2023)

Handover of Original Title Documents upon full repayment/settlement of loan

SOP-Handover of Original Title Documents upon full repayment/settlement of loan

SPECIFIC POWER OF ATTORNEY

DLA Details

DLA Details - Navi Finserv Limited